Jacada

Rating: 0 - Write A Review
400 Perimeter Center Terrace, Suite 100
Atlanta, GA 30346-1233
About Jacada
  • Jacada® WorkSpace is a unified service desktop for the contact center that provides a single point of access to the mission-critical applications and tools required by the CSR for effective customer interactions. Jacada WorkSpace represents the next generation of contact center desktops, using state-of-the-art technology to provide an integrated, automated and intelligent view of customer data and customer service processes. Jacada WorkSpace automates workflows to align CSR tasks with the intent of the customer, to streamline the interaction and deliver a more efficient and effective customer experience.
Competitors of Jacada
  • Informatica Corporation

    Enterprise Cloud Data Management
  • IQMS

    IQMS has been offering Manufacturing Software and ERP Software systems for repetitive, process and discrete manufacturing industries since 1989. Today, IQMS provides leading real-time ERP, manufacturing, production monitoring, quality control, supply chain, CRM and eBusiness solutions to the...
  • Scivantage

    Scivantage is the leading provider of web-based, front- and middle-office technology solutions to the financial services industry. From trade processing and event notification management to comprehensive portfolio reporting and automated account opening, maintenance and funding, Scivantage...