Jacada

Rating: 0 - Write A Review
400 Perimeter Center Terrace, Suite 100
Atlanta, GA 30346-1233
About Jacada
  • Jacada® WorkSpace is a unified service desktop for the contact center that provides a single point of access to the mission-critical applications and tools required by the CSR for effective customer interactions. Jacada WorkSpace represents the next generation of contact center desktops, using state-of-the-art technology to provide an integrated, automated and intelligent view of customer data and customer service processes. Jacada WorkSpace automates workflows to align CSR tasks with the intent of the customer, to streamline the interaction and deliver a more efficient and effective customer experience.
Competitors of Jacada
  • Informatica Corporation

    Enterprise Cloud Data Management
  • DELMIAworks (formerly IQMS)

    DELMIAworks (formerly IQMS) has been offering Manufacturing Software and ERP Software systems for repetitive, process and discrete manufacturing industries since 1989. Today, DELMIAworks is the leading provider of real-time ERP, manufacturing, production monitoring, quality control, supply...
  • Venture Financial Systems Group, Ltd.

    Venture Financial Systems Group, Ltd. is a boutique-consulting firm specializing in professional consulting services to the Investment Management Industry. Venture was founded in 1992. Throughout our history, Venture has successfully delivered numerous business and technology solutions to...