Sidera’s Network Management Service provides clients with network monitoring and associated technical services utilizing Sidera’s state-of-the-art Network Operations Center (NOC). Our NOC is staffed by highly trained professionals on a 24x7 basis, has well-established methods and procedures, and a track record of successfully monitoring and managing small to mid-sized telecom networks.
Sidera’s Network Management Service ranges from basic network surveillance and security to premium services such as dispatch services and more complex technical support. Sidera’s Network Management Service is focused on providing high quality network management supporting Nortel™ and Cisco™ Dense Wave Division Multiplexing (DWDM) and SONET systems.
The Sidera NOC is a state-of-the-art facility with tri-screen computer monitoring stations and main displays, ticketing and messaging systems, and two TV screens to monitor major news events that could impact a network. Customers can communicate with the NOC 24x7 and have the peace of mind that their networks are under constant, high-quality surveillance. Our NOC is offered as primary or backup service.