eG Innovations, Inc.

The eG product suite offers 100% web-based, end-to-end monitoring of IT infrastructure services and over 80 applications, including Citrix, Microsoft, Oracle, IBM, SAP, and others. A patented root-cause diagnosis engine allows the eG suite to proactively alert administrators to the root-cause of problems. The eG Enterprise Suite offers customized monitoring for the Corillian Voyager platform. Pre-defined models for different Voyager components ensure that eG agents can periodically collect, monitor, and report on hundreds of key metrics relating to the performance and usage of Voyager components. The eG management console correlates the performance of the Voyager application components with the other infrastructure components, such as the Microsoft SQL server database, network firewall, switches, etc. that support the Voyager service. A simple to use, web-based interface allows operators to quickly differentiate the cause of problems from their effects to minimize their impact on the service performance.