Products by Robert E. Nolan Company

The Robert E. Nolan Company provides comprehensive BPM consulting services which are built upon our proven methodologies. Our services include process design, business and technology requirements, business/technology integration, and measurement design. In addition, we help companies select and...

The Robert E. Nolan Company offers technology advisory and consulting services that help companies select, implement and optimize technology the right way. Our business-driven approach puts the emphasis on measurable business results versus just the technology itself.

Measurable benefits are difficult to find in many CRM initiatives. The Nolan approach to CRM is different: we deliver measurable business results. With an emphasis on customers and service process integration, Nolan can help you focus your operations to serve customers on their terms. Our...

In today’s market conditions, delivering great service is one of the most effective ways a company can differentiate from the competition, maximize customer retention, and drive growth. The implications cross strategic, operational, and technological boundaries. To help companies understand and...

The Robert E. Nolan Company offers technology advisory and consulting services that help companies select, implement and optimize technology the right way. Our business-driven approach puts the emphasis on measurable business results versus just the technology itself.

Nolan provides services designed specifically to help insurers effectively adopt and manage analytic capabilities across the enterprise. These include: INSURANCE ANALYTICS ANALYTICS MATURITY MODEL REVIEW EFFECTIVELY APPLYING ANALYTIC CAPABILITIES ANALYTICS AS AN ENTERPRISE SERVICE